Frequently asked questions

Yes. VerifyAfya is completely free to use, for everyone, with no account needed.

From official public registers. We start with the Pharmacy & Poisons Board. Every result names its source and the date it was checked.

We show the source so you can check it directly, and the date we checked it. Registers update over time — if something looks wrong, follow the source link or report it to us.

Pharmacists and pharm-techs are live now. Doctors, nurses, clinical officers, labs and facilities are on the way.

We check the register live when you search, so you see current information. The date on every result tells you exactly when.

Yes. We log only the query and a timestamp to keep the service working — we do not build profiles of you and we never sell data.

It means no matching record was found in that register. That can be a spelling difference, a business name, or a cadre mismatch — it does not by itself mean someone is fake.

Use the “Report a fake” page. Reports are reviewed privately and you don’t have to give your name.